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Presents clear discussions of the problems involved in negotiating contracts, resolving impasses, strikes and grievances, and administering contracts in the various areas of public employment.

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Available in print. Coming soon...ebooks

This book presents a broad view of current work in assessment in technical and professional communication, demonstrating differing purposes, uses, methods, and focus for helping faculty and program chairs determine how well students are learning in classrooms and experiential settings. A chapter-and-response format represents the dialogic nature of quality assessment work.

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